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NHS Frimley General Practice Apprenticeships

Working in a Practice can open doors to a variety of careers - both clinical and corporate - in health and social care. Practices work with thousands of people in their local communities, across all ages and all walks of life and no one day is the same.

This training programme will provide you with valuable exposure to the primary care environment, enabling you to develop essential skills in customer service, administration and confidentiality.

There may also be an opportunity to learn basic clinical tasks. You will have the opportunity to learn from experienced professionals while contributing to the efficient delivery of healthcare services within a practice.

Career pathways in primary care

Upon successful completion of the training, you will have the opportunity to develop further in clinical or non-clinical career pathways.

There are a wide range of professions in primary care - for example GP Practices, Community Pharmacies and Commissioning organisations. These roles include:

  • Digital skills Project Management
  • Procurement and Commissioning
  • Leadership and management
  • Human Resources & Accounting
  • Nursing
  • Pharmacy Technician

In fact, there are 350 roles in the NHS and there is an apprenticeship pathway for all of them.

Rhiannon started her career as an apprentice with a GP Practice, where she achieved a distinction grade. To find out more about her experience watch Rhiannon’s case study.

Benefits include:

  • hands-on sector experience
  • formal assessment leading to nationally recognised qualification.
  • annual leave entitlement
  • access to NHS discounts
  • access to NUS Apprenticeship discounts Pension scheme
  • opportunities for on-going development
  • excellent communications skills - to liaise with a range of people and partners
  • digital skills: learning a range of IT software and databases
  • organisation and co-ordination skills: basic project management skills
  • administrative skills: Assist with general administrative tasks
  • collaboration: working closely with the Practice team
  • confidentiality and Data Protection - maintain strict confidentiality of patient information

Your commitment to the programme

  • manage the Practice's appointment system, including booking, monitoring and maintenance.
  • handle Practice correspondence, both paper and electronic, and attach it to the patient record.
  • deal with requests from patients, team members, and external agencies.
  • update data on the electronic patient record system EMIS.
  • provide administrative support to doctors and the practice manager.
  • ensure accurate data entry and learning key Practice procedures.
  • collaborate with other health professionals and file all lateral flow results.
  • undertake short projects as part of your apprenticeship training program.
  • identify important clinical data from correspondence, such as new
    diagnoses, peak flow measures, blood pressure readings, height, weight, and smoking status.
  • coordinate test requests (bloods, x-rays, scans, etc.) through the workflow process, including contacting patients, generating test request forms, and arranging follow-up coordination as needed.
  • draft responses to consultation letters for GPs.
  • strive to achieve your best and understand the pass to distinction grade outcomes available for your apprenticeship.
  • take responsibility for reflecting on your own learning needs and prioritising these as part of your training schedule.
  • ensure you have an excellent attendance record to enable you to take full advantage of the training, to support the achievement of your apprenticeship.
  • ensure timely and accurate completion of modules and assignments, striving for the best quality by seeking advice and support from your mentors
  • attend and fully participate in all learning activities scheduled, even if they are in addition to the minimum off-the-job training requirement
  • seek clarification immediately where tasks or subjects are unclear, to ensure you don't fall behind with your learning schedule
  • participate in English and maths tests at the start of the programme
  • achieve the Level 2 Functional Skills qualifications in maths and English if required.

Who we're looking for

We need people with:

  • to learning new skills within the healthcare sector
  • to being honest and reliable
  • to having a flexible approach to work
  • for building good working relationships.
  • for working in challenging situations.
  • to remain motivated to succeed
  • exhibit attention to detail and quality of work.
  • an understanding of what confidentiality means in the healthcare sector.
  • communicate well in a variety of situations.
  • committed to having a fair and equitable approach to your work.
  • this includes having a professional approach to everything you do.
  • committed to being a valuable member of the team.
  • basic knowledge of IT packages
  • English and maths GCSE grade C/Level 4 or equivalent- desirable
  • previous level 2 or equivalent qualifications- desirable

How to apply

Hosting organisation Application link
Trainee Practice Assistant - Runnymede Medical Practice Trainee Practice Assistant - Horton SL4 2QF - Indeed.com
Trainee Team Leader - Runnymede Medical Practice Trainee Team Leader - Horton SL4 2QF - Indeed.com
Trainee Practice Assistant - Threeways Surgery Trainee Practice Assistant - Stoke Poges SL2 4AZ - NHS Jobs

Apprenticeship eligibility

To be eligible for an apprenticeship, you must:

  • be aged 16 or over
  • be living in England
  • not be in full-time education
  • have the right to live and work in the UK

Access to the role will be subject to the satisfactory disclosure from the enhanced Disclosure and Barring Service (known as a DBS check).

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