Cultural Intelligence

Frimley Health and Social Care Integrated Care System is committed to developing compassionate inclusive cultures of belonging, where diversity is recognised and truly valued.

Why Cultural Intelligence?

Cultural Intelligence (also known as Cultural Quotient, or CQ) is the ability to relate to others and interact effectively across cultures. It is a vital component of a healthy workplace, contributing to psychological safety and staff well-being. The benefits of CQ are rooted in research spanning over 20 years, consistently finding that it is not only an asset but a necessity.

CQ gives you the skills to work and relate effectively with others, allowing us to harness the collective wisdom of our people, population and partnerships to build cultural competence and embed genuine inclusion at the heart of everything we do.

Cultural intelligence (CQ) is a critical part of setting yourself apart in today’s globalised world of artificial intelligence, machine learning, and innovation. It’s the ability to relate and work effectively with people from different cultural backgrounds and it goes beyond existing notions of cultural sensitivity and awareness. With cultural intelligence, you’ll know how to strategically use cultural differences to come up with more innovative solutions.

In culturally diverse situations, CQ predicts…

  • Personal Adjustment and Adaptability
  • Judgment and Decision Making
  • Negotiation Effectiveness
  • Trust, Idea Sharing, and Innovation
  • Leadership Effectiveness
  • Profitability and Cost-Savings

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